We are reopening in a limited capacity and with strict safety protocols in place. Thank you for your support, patience, and flexibility as we adapt to an ever-evolving situation.
We’ve been keeping a close eye on Municipal and Provincial developments and are excited to learn (in regards to non-essential services), the British Columbia government has said that “any business or service that has not been ordered to close and is also not identified on the essential service list may stay open if they can adapt their services and workplace to the orders and recommendations of the [Public Health Officer]”.
As we prepare to reopen our doors, the health of our staff, guests, and community remains a top priority. We’re taking steps to minimize transmission risks associated with COVID-19 by activating our multi-phase recovery plan. We will be reopening in a way that adheres to the government recommendations and WorkSafe BC protocols. We want to ensure that your Wild Root Journeys experience is a safe and memorable one!
Know Before You Go
Check the Local COVID-19 Updates
The Districts of Ucluelet, Tofino and Port Hardy are working hard to keep the communities updated as the COVID-19 situation develops. We are watching closely and adhering to Municipal and Provincial recommendations to ensure the health and safety of our staff, guests and community.
We Ask that you Self-Assess Prior to Travelling
We’re counting on you to protect the vulnerable in the community and to ensure we’re not putting added pressures on our limited local health care staff and resources.
- Do any members of your party have the following symptoms of COVID-19: Fever, cough, difficulty breathing, diminished taste or smell, runny nose, fatigue or malaise, sore throat, muscle or body aches?
- Has any member of your party had contact with a confirmed or possible case of COVID-19 in the past 21 days?
- Has anyone in your party travelled outside of Canada in the past 14 days or had contact with anyone that has just returned to Canada from abroad?
YES? You may be required to self-isolate.
If you responded YES to any of the points above, we kindly ask you call us to change your reservation to a later date until you can respond NO to these questions. There is no charge for changing your reservation.
NO? Please proceed with caution.
For those of you who answered NO to the above questions and feel safe to move forward with booking, we ask that you review our new safety measures to keep the risk of COVID-19 transmission low.
New Safety Measures
- Six feet distance is maintained from each other or those not in your “bubble” whenever possible.
- Increased hygiene; Cleaning common areas and surfaces with a bleach water solution.
- We ask that every guest brings a mask.
- Masks are to be worn during initial kayaking packing, assisted launching and landing and transport of kayaks.
- Kayaks and gear will be assigned to each guest, with minimal switching, and will be washed in between tours, allowed to dry in the sun or kept from others for a 3-day period between uses. A bleach water solution will also be available to wipe down handles and the seat area that may be touched by others in transport.
- Guest will be required to bring their own water bottles.
- At the start of the tourguests will be given:
- A tent, sleeping mat, paddle jacket, dry bag set, camp chair, kayak and gear.
- Their own utensils, bowl, plate and mug for the tour which will be stored in their kayaks.
- A drink set including tea, hot chocolate, lemonade.
- A snack pack at the start of the trip.
- A toilet kit including: Ziplock bags, toilet paper, hand sanitizer, brown bags to put toilet paper in that can be thrown into a fire and a lighter.
- Guests will be asked to bring their own sleeping bags or they can rent one for the tour at 15$. The rental includes a liner. Both will be laundered between uses.
- All meals will be prepared by the guide. Guide must wear a mask anytime they are packing food into or out of the kayaks, preparing and sanitizing food or cookware. Meals will be served onto guests plate, no buffet style meals will be served.
Let’s Ensure our island communities stay a Safe Place to Visit by Following the Rules
- Maintain physical distancing measures (6ft or 2m apart) at all times while on property, on the beaches, or in public spaces. Give ample room to others utilizing the multi-use path (MUP), on sidewalks, or in waiting lines.
- Wash your hands regularly and be mindful of surfaces you are touching.
- Cards/tap is the preferred method of payment by most businesses.
- Let us know immediately if you develop any COVID-19 symptoms – if you are in distress, call 811 for medical support.
Thank you for helping to maintain a #flatcurvecoast!